Moderation charter

The aim of Make.org concertations is to arrive at concrete projects that can be implemented on the ground thanks to collective intelligence. We value your opinion because it is based on your wealth of experience and knowledge. The more your comments can be precise, illustrated, and documented, and contain examples from your life, names of associations, companies or personalities involved… the more our teams will be able to develop the projects thanks to you.
What comments are refused in the moderation process on Make.org’s Dialogue platform and how should they be formulated correctly? Every comment made on a project is posted immediately but subjected a posteriori to human moderation by Make.org’s teams, in line with the following criteria from the moderation charter¹. The moderation takes place within 48 hours of the posting of your comment. Minor spelling mistakes are corrected by the moderators, but it is up to you to repost your comment if it has not been found acceptable. (1) This moderation charter has been drafted in accordance with the ethical charter, which guarantees the neutrality, independence and transparency of Make.org.

The following are not allowed on Make.org’s Dialogue platform:

1. Incomprehensible comments

The formulation and the meaning of your comment must be comprehensible to everyone. Major errors of syntax and meaningless comments will be refused. You will be invited to reformulate your comment. Refused: This project must awareness for maximum children to participate from school. Accepted: This project must be brought to the attention of children in schools so that as many of them take part as possible.

2. Off-topic comments

Your comment must be relevant to the project you want to develop. Otherwise, your comment will be considered off topic and will be refused. An example regarding the concertation “How can children be protected against all forms of violence?” Refused: One day I went to watch a football match. Accepted: I think you ought to contact some social workers to develop this project because they are in direct contact with families in difficulty.

3. Comments that incite violence

Refused: All parents who hit their children should be beaten up regularly so that they understand what it is like. Accepted: There is a programme in Finland that allows violent parents to be accompanied and guided by associations so that their children are never subjected to their brutality again.

4. Offensive, sexist, racist or defamatory comments

In accordance with the law², your comment may not contain remarks of a discriminatory, offensive, sexist, racist or defamatory nature, particularly directed at any ethnic, social or religious group. Offensive: Refused: The person who proposed this project is a cretin; it would cost far too much. Accepted: I think that this project will not reach the implementation stage because it costs too much. Sexist: Refused: It is useless trying to raise awareness among girls at school; they don’t understand anything. Accepted: This awareness-raising project should involve boys and girls in equal measure, so that everyone can make progress. Racist: Refused: This project should, above all, be of benefit to immigrants because they don’t know how to bring up their children. Accepted: This project should be of benefit to all, without distinction with regard to origin. (‍2) The French Code Pénal (criminal code) defines discrimination as “any distinction made between physical persons based on their origin, their sex, their family situation, their obesity, their physical appearance, their surname, their place of residence, their state of health, their disability, their genetic features, their customs, their sexual orientation or identity, their age, their political opinions, their union activities or their belonging or non-belonging, real or assumed, to a given ethnic group, nation, race or religion”. (Article 225-1§1).

5. Advertising, promotion

You may not advertise a specific brand or company. Here again, you may only mention a brand or company in an illustrative example. Refused: For this project, you should contact the Nike company to ask them to donate products to the most deprived children. Their products are the best and the most stylish. Accepted: For this project, you should contact clothing companies such as Nike, Adidas and Puma to ask them to donate products to the most deprived children.

6. Politically motivated remarks

Your comment must not support or attack (i.e. convey a message of praise or denigration regarding) a political party, politician, ideology or religion (personality, symbol or practices). Refused: For this project, you should seek the support of the Socialist Party, which is the only one capable of tackling these issues at a national level. Recommended: For this project, you should contact the political parties to ask them for their support, for example the Socialist Party.

How should a comment be formulated correctly on Make.org’s Dialogue?

1. Read all the comments in order to check that your idea hasn’t already been posted by another citizen. If it has, you can still decide to post your idea, either in response to the comment in question or to add further information.
2. Consider backing up your idea with concrete facts so that your suggestions can really add value to the project and, where appropriate, lead to the carrying out of actions on the ground. Not recommended: You should contact the banks to finance this project. Recommended: You should contact the banks to finance this project. The NEF, for example, has set up a programme of support and financing for projects that make a positive impact.
3. Ensure as far as possible that you are properly understood by adopting language that is accessible to everyone, avoiding excessively technical terms and acronyms. Not recommended: This project should be made the subject of an RFT so that the lessors can position themselves. Recommended: This project should be made the subject of an request for tenders so that potential investors can declare themselves.

How should a comment be formulated to be useful for the projects?

The aim of Make.org concertations is to arrive at concrete projects that can be implemented on the ground thanks to collective intelligence. We value your opinion because it is based on your wealth of experience and knowledge. The more your comments can be precise, illustrated, and documented, and contain examples from your life, names of associations, companies or personalities involved… the more our teams will be able to develop the projects thanks to you. A few examples: Not recommended: You should contact the banks to finance this project. Recommended: You should contact the banks to finance this project. The NEF, for example, has set up a programme of support and financing for projects that make a positive impact. Not recommended: There must be associations that could help you with this project. Recommended: I believe that the association L’Enfant Bleu works on this question. They could help you. Not recommended: The figures for harassment are wrong. Recommended: Warning: a study by Debarbieux in 2011 showed that figures for harassment in schools are often under-evaluated because they are based on declarations by the heads of the establishments. He advises carrying out investigations of victimization to gain an idea of the reality of the phenomenon. Not recommended: This project already exists in some places. Recommended: The Loire Atlantique département has already conducted experiments of this type, with Aide Sociale à l’Enfance in 2018.